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Terms of Service

Last updated: January 1, 2026

These Terms of Service ("Terms") govern your use of BeaconMetric ("Service"), operated by BeaconMetric Inc. ("we", "us", "our"). By using the Service, you agree to these Terms.

1. Service description

BeaconMetric provides lightweight, privacy-first web analytics. We collect aggregated, non-personal website usage data and present it through an online dashboard. The Service includes a JavaScript tracking script, browser SDK, REST API, and web dashboard.

2. Account registration

To use the Service, you must create an account with a valid email address. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. You must notify us immediately of any unauthorized use.

3. Acceptable use

You agree not to:

  • Use the Service to collect personal data or personally identifiable information
  • Modify, reverse-engineer, or attempt to extract the source code of the Service
  • Use the Service to transmit malware, spam, or any unlawful content
  • Exceed rate limits or abuse the API in a manner that degrades service for others
  • Resell or redistribute the Service without written permission

4. Payment terms

Free tier accounts have no payment obligations. Paid plans (Pro, Business) are billed monthly. All fees are non-refundable except as required by applicable law. We reserve the right to change pricing with 30 days' notice. Failure to pay may result in suspension or termination of your account.

5. Data ownership

You retain ownership of all data collected through your use of the Service. We claim no ownership over your analytics data. Upon account termination, you may export your data within 30 days, after which it will be permanently deleted.

6. Service availability

We strive for 99.9% uptime but do not guarantee uninterrupted service. We are not liable for downtime caused by maintenance, third-party services, or events beyond our reasonable control.

7. Limitation of liability

To the maximum extent permitted by law, BeaconMetric Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of the Service. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

8. Indemnification

You agree to indemnify and hold harmless BeaconMetric Inc. and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

9. Termination

Either party may terminate the agreement at any time. You may delete your account through the dashboard or by contacting support. We may suspend or terminate your account for violation of these Terms with reasonable notice.

10. Governing law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles. Any disputes shall be resolved in the courts of Delaware.

11. Changes to these terms

We may update these Terms from time to time. Material changes will be communicated via email or dashboard notification at least 30 days before taking effect. Continued use of the Service after changes constitutes acceptance.

Contact

For questions about these Terms, contact us at [email protected].

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